Privacy Policy

Behind USA ("The Company") is committed to respecting the privacy of visitors to www.behindusa.com (our “Website”). The following policy describes how we collect, protect and use information we receive from Website visitors. It does not apply to information collected by the Company through any other means, including on any other website operated by the Company, or by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

WHAT INFORMATION DO WE COLLECT AND HOW IS IT COLLECTED?

Information You Provide to Us.

The information we collect on or through our Website may include information provided at the time of registering for an account, making purchases through our Website, singing up for our newsletter, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. If you contact us through the Website, we will have records and copies of your correspondence (including email addresses). We may ask for your response to surveys for research purchases and collect information about your search queries on the Website. We will collect information about your purchases and other transactions you carry out through our Website and the fulfillment of your orders.

 

Cookies Information: When you visit the Website, we may send one or more cookies - small files that a website transfers to your computer’s hard drive through your web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart. They are also used to help us understand your preferences based on your Website activity, which enables us to provide you with improved service. A cookie does not collect personal information about you. We may use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly. 

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.

  • To provide you with information, products or services that you request from us.

  • To quickly and securely process transactions.

  • To notify you about changes to our Website or any products or services we offer or provide through it.

  • To administer contests, promotions, surveys or other site features.

  • To allow us to better service you in responding to your customer service requests.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To fulfill any other purposes for which you have provided the information, that we have described when the information is collected, or for which you have provided your consent.

By providing us with your email address or other contact information, you consent to our using such contact information to communicate with you regarding the Website, our products, promotions, events and updates. You also consent to our using your email address to send you Website-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your contact information to send you other messages, such as newsletters, changes to features of the Website, or special offers. If you wish to opt-out of this consent, please see “How to Opt-Out” below. If you correspond with us by email, we may retain the content of your email messages and our responses. If you supply us with their telephone numbers online, you will only receive telephone contact from us with information regarding orders you have placed online.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

Except as otherwise described in this Privacy Policy, we will not disclose personal information to any outside parties unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website or our products and promotions; and (c) to exercise or protect the rights, property, or personal safety of the Company, its employees, agents or assigns, or others. The term “outside parties” does not include, and we may disclose personal information to, our subsidiaries and affiliates, contractors, service providers, and other third parties we use in operating our Website, conducting Behind's business, or servicing you, so long as those parties agree to keep this information confidential.

In the future, we may buy or sell assets or business offerings from third parties. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.

We do not rent or sell your e-mail address for marketing or sales purposes. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

HOW CAN YOU OPT-OUT?

If you do not want us to share your personal information with unaffiliated or non-agent outside parties for direct marketing purposes, you can opt-out by following the instruction in the section below. To modify your e-mail subscriptions or opt-out of receiving Behind e-mail (other than required service emails or communications required by law) please let us know by emailing us at info@behindusa.com and simply ask us to remove your company, name or account from our email list. Please note that due to email production schedules you may receive any emails already in production.

DO NOT TRACK

We do not respond to Do Not Track signals at this time.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or make any purchases through the Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@behindusa.com.

NOTIFICATION PROCEDURES

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website, as we determine in our sole discretion. We reserve the right to determine the form and means of providing notifications to you.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. Please check back periodically for updates to this policy. This policy was last modified on March 25, 2021.

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at info@behindusa.com.